Privacy Policy

Privacy Policy

Protecting your privacy is the most important thing for us.

In the following text you will see that the company with the name "ANIMA TECHNIKI EMPORIKI LTD" with the distinctive title "ANiMA - The 3D Printer Experts" based in Pallini, Attica, 27 Marathonos Avenue, tel. 21 0777 6822 and 210 66 66 544, electronic contact address info@anima.gr (hereinafter the "Company"), collects and processes your personal data when you visit the Company's website (hereinafter "Website") as well as when you do business with our offices.

If you have any questions about this Privacy Policy you can contact the Company's Data Protection Officer at 27 Marathonos Avenue, Pallini Attica, 153 51, or at the email address info@anima.gr.

1. What is defined as personal data

"Personal data" is any information that refers to natural persons whose identity is known or can be verified such as name, postal address, telephone number, e-mail address, etc., hereinafter referred to as "Personal Data or Data".

2. Processing of Personal Data, what it is

They are operations performed either manually or automatically in personal data, such as the collection, or registration, organization, structure, storage, adaptation or modification, retrieval, information search, use, the disclosure by transmission, dissemination, or any other form of disposal, association or combination, restriction, deletion or destruction.

3. It is mandatory to provide the Data?

The provision of Personal Data to the Company may be optional or necessary in order to achieve the purposes set forth in this Privacy Policy.

In case you do not provide the information that is marked as mandatory on the Website, the main purpose of the collection of the specific Personal Data will not be achieved.

The provision of additional Data to the Company is not mandatory and does not create problems in the main purpose of data collection.

4. What Data do we collect?

Our policy is to collect only the Data we need. This Data includes the following:

Your own personal details & contact details or personal details submitted by you to whom you have received the express consent (name, father’s name, mother’s name, contact telephone numbers, contact address, e-mail, activity/profession)

Electronic identification data: e-mail address (password), password (login password)

Financial data (bank account numbers, credit card details and payment methods, VAT number, Tax Office, Headquarters)

When you access the Company Website, we may collect your personal data. This data may consist of search history, IP address, screen resolution, browser, reference URL, operating system, settings, and access times. If you use a mobile device, we may collect data that identifies your location, device, and settings. As well as your social media username, in case you contact us via social media.

We may collect information from your transactions with us, either through our office - store or through our Website.

Interests and shopping preferences, which help us make suggestions for specific products and services that may be of interest to you.

Traffic details of our website or pages you visited before ours

The Company reserves the right to collect non-personal information (computer type, browser type, internet providers, operating system, etc.) and/or to monitor Internet Protocol (IP) addresses using cookies. For more information read the Cookies Policy page.

We do not allow children to register on our Website when they are under 16 years old.

5. How we use your Data

Our goal is to offer the best possible experience during your purchases. We make use of your Data in order to be able to provide product and service offers that you may be interested in.

Keep in mind that if you choose not to share your Data with us there is a chance that we will not be able to provide you with some services.

We inform you that the processing of the Data is done either by the qualified personnel of the Company or through computer systems and electronic devices by the Company.

Below you will find more information about how we use your Data and why.

Account Creation: In order to facilitate the purchase of products and/or services, the Company processes your Data in order to provide you with the account creation functions.

Orders: In order for the Company to process product orders and/or services, it processes your Data.

Contact: To answer the requests/questions you make the Company uses your Data.

Newsletter: Once you have given your consent, we will use your Data to inform you.

Favorite Products: To see the most interesting content on the Website, we will use the Data we acquired regarding your favorite products.

Account Protection: To protect the account from fraud.

Contractual or legal obligations: In order to comply with our contractual or legal obligations to exchange data with law enforcement.

6. What is the purpose of processing your Data?

To manage the sale of our products and services.
Compliance with the obligations imposed by the current legislation.
Improving and adapting to preferences and choices regarding our products and/or services.
The sending, by electronic or printed means of information for products and/or services.
For customer satisfaction research and for the promotion of products and/or services.

7. Who receives your Data - How is your Data communicated?

Only the Company's staff has access to your Data, which is bound by confidentiality as well as the companies that cooperate with us who use your Data on our behalf in accordance with our orders.

In some cases, the Company shares the Data for:

Hosting, data management, and maintenance.
Processing credit cards and payments.
Product deliveries.
Sending emails.
For research and analysis.
Management of promotions.

To improve your experience we use the following companies

Google

Instagram

Facebook

YouTube

Skroutz

8. How long do we keep your Data?

We keep your Personal Data for the period necessary for the execution and completion of the processing purposes set forth in this Privacy Policy. As well as the purposes of meeting legal, accounting or information requirements. We will keep your Personal Data for as long as our contractual relationship lasts or for as long as it takes until the relevant claims expire and for as long as required by the tax legislation, as well as the current legal and regulatory framework. At the end of this retention period, your data will be completely or anonymously deleted.

9. What rights do you have?

The right to access your data upon request.
The right to correct data that is incorrect.
Request the deletion of the data you have provided.
Right to data portability.
Request a restriction on data processing.
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10. How can you enforce your rights?

You can submit a request to the Data Protection Officer which you will find at the Company's mailing address (27 Marathonos Avenue, Pallini Attica, 153 51) or at the email address (info@anima.gr) adding as a subject "Exercise of Right" Also if you want to correct your Data in your user account, you can log in and proceed to the correction/change.

11. Changes to the Privacy Policy

This Privacy Policy may be revised at any time. This entered into force on 1 October 2020. The most recent Privacy Policy is the one in force.